2011 snow storm: waiting for help that never arrived

Last week we had a little snow storm that created huge problems for the Washington metropolitan area. A downed power line sent flames and smoke into our yard as the wire remained draped on our wood fence 20 feet away from our house. Using landlines and cellphones, our neighborhood was unable to reach Montgomery County 911 to report the downed lines and fire. We subsequently spent 45 hours without power (and heat) and we were lucky.

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